We are glad you found us! For instore pick ups, you will receive an email when your order is ready. For shipping orders placed during our business hours, we try to schedule package pickups for the next day that we are open. You can always check our calendar for our scheduled in store hours, which will help you estimate shipping times. Shipping chocolate is at your own risk due to temperature changes during transport. No refunds will be issued for melted chocolate. Thank you for understanding!